Delight loyal customers with the products they want and the personalization they demand across every retail channel.
Delivering Efficient Services.
From online and mobile to the in-store experience, Qmatic makes sure brands have the right tools and insights to understand, anticipate, and meet expectations with seamless, flawless customer journeys.
You already know customers can shop online, on mobile, and in your store. Qmatic connects those worlds for a consistent and satisfying experience.
- Customers can purchase what they want online, find your store with a location-based mobile app, and take advantage of Click & Collect to pick up their purchase with ease and efficiency from a designated line
- They can check in via a kiosk, choose their service, sign up for mobile queuing, and spend their wait time browsing your store, creating a more enjoyable experience for them
- Reduce actual and perceived waiting times with relevant communications via mobile, SMS, and digital signage
- Check in information matches the customer with the most appropriate employee for an informative, confident and fulfilling buying experience
