Our Qmatic System can help you to redefine experiences to reduce customer waiting time, staff optimization, issue token using mobile, SMS alert to customer for called and Feedback for services.
The current situation regarding the COVID-19 pandemic poses challenges for all service providers. Healthcare institutions need to remain open and may have to deal with restrictions for a long time. How can hospitals and clinics ensure a safe patient journey and work environment for staff, and at the same time also strive to deliver excellent service and improve patient experience?